Managers and employees often have fears about unintentionally offending someone and ending up being accused of harassment. Mastering the art of the apology, and developing work relationships based on trust and integrity, can drastically reduce the odds of this happening.
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Archive for the 'Workplace Communication' Category
An irate employee barged into his boss’s office and demanded a raise. He angrily said, “I’ve been working for this company for ten years now and I’ve been doing three men’s work for one man’s measly pay.” The boss was adamant and shot back, “I can’t give you a raise in this time of financial crisis! But if you’ll tell me who the other two men are, I’ll fire them on the spot!”
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How many times have you approached the end of the month only to realise that the frontline department had no hope of reaching its goals? At that point, it’s too late to make a difference but for the future, a focus on frontline leadership techniques that improve performance could be just the thing to achieve success. One aspect of effective frontline leadership that most supervisors dread is deciding on corrective action.
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Do you feel like a victim among a group of people? Do you find it difficult to manage office politics without sounding rude? Discover how an electronics engineer learned the psychology behind human interactions and started using NLP techniques to overcome criticism.
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Are your requirements-gathering interviews and workshops a pleasure, or a form of torture? When you make the process enjoyable for participants it becomes more effective – as well as making you more popular! It has long been recognised that one of the leading causes of project failure is having poorly-defined requirements.
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One of the most difficult things I have ever had to do was let an employee go. Unfortunately this may be an increasingly familiar experience to more and more business owners in this troubled economy.
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Dealing with Difficult People actually means trying to communicate with them. This is true when you are dealing with difficult people at work or in your personal life. The most powerful piece of advice for you in communicating with these people is to listen both with your ears and with your eyes.
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Regardless of the type of organization in which you are now or will work in the future, the exchange of information is of a great importance. Communication is equally important for organizations and individuals.
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We can design hundred and one ways of influencing your bosses, colleagues and customer but they may not work as effectively. You will be wasting effort by generating volumetric attempts to get them influence. The key thing behind influencing external parties is to understand what is important to them. And one of the more important things associating to importance to them is how they make a decision in their mental model.
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Mailing is an age old method of communication; our ancestors have invented many possible ways to get in touch with people they know from afar. There were telegrams, then the telegraph and now with man’s creativity, which has truly surpassed that of the olden times, we can conduct business online and communicate with people miles away from us in just a few seconds with very little effort on our part. But even with these great advances in technology, there is still the need to post hard copies of documents or even more bulkier items.
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